From showing data to using data
Data is a critical part of planning the City’s work and reporting on its progress. Simply having and showing data is not enough to know where to focus the City’s resources or how to make the work better. Analyzing data is a way to figure out what the data means and how it should inform the City’s work to improve services. Analytics is an approach that:
- uses data to generate new insights into how the City provides services to meet the needs of residents
- applies these insights to improve service delivery
- helps the City work smarter - using existing data sources and in-house technology to achieve better results with existing resources
Spend Diversity Dashboard
About the dashboard
Public data about City of Minneapolis spending with women-owned and minority-owned businesses
The City of Minneapolis spent $1.4 billion on discretionary purchasing with for-profit businesses from 2013-2017. Supporting more women-owned and minority-owned businesses through this spending is one of the most direct actions the City can take to support diverse enterprises. This is the first time the City has made this detailed data about spending with diverse suppliers available. Diverse suppliers are defined as businesses that are owned at least 50 percent by women or minorities.
This data includes purchases with for-profit businesses
This data does not include the entire City budget. It includes invoices and purchases that City staff have choice and influence over. City staff does not have choice or influence over all spending. For example, taxes, utilities, and spending with other jurisdictions are mandatory and are not considered to be diverse or non-diverse. At this time, City spending with nonprofit suppliers is also excluded from the data because nonprofit organizations are not owned. It is important to note that some departments, like the Health Department and CPED, have high discretionary spend with nonprofits. The City plans to find ways to incorporate nonprofits into the data in the future. Lastly, this data does not include second-tier spend. This means that if a supplier subcontracts with another business and that business is diverse, that diverse spend will not be reflected in this data.
- Increase vendor communication and outreach
- "Unbundle" contracts
- Adopt a Small and Underutilized Business Target Market Program
- Collaborate with other agencies to provide supportive services for small firms
- Appoint a Contracting Task Force
- Improve Subcontract, Subconsultant, and Supplier data collection and retention procedures
- Monitor contract performance compliance
- Adopt narrowly tailored program eligibility standards
- Adopt overall, annual City Minority/Women Business Enterprise goals
- Set contract-specific goals based on the study
- Continue policies and procedures for Good Faith Efforts reviews and waivers of contract goals
- Monitor contract performance and Minority/Women Business Enterprise commitments
- Develop performance measures for program success
- Mandate program review and sunset
The City has historically taken steps to increase the participation of women and minority-owned businesses in our purchasing and contracting across the enterprise. In 2005, the City adopted its Small and Underutilized Business Program (SUBP), and subsequently amended the program in 2011 following the conclusion of a Disparity Study performed in 2010 that found "strong evidence of large, adverse, and frequently statistically significant disparities between minority and female participation in business enterprise activity in the City's relevant market area and the actual current availability of those businesses." The study further concluded that "these disparities cannot be explained solely, or even mostly, by differences between Minority/Women Business Enterprise and non-Minority/Women Business Enterprise business populations in factors untainted by discrimination, and that these differences therefore give rise to a strong inference of the presence of discrimination."
The recommendations of the study included:
|Augment Race and Gender Neutral Initiatives||Adopt New Race- and Gender-Conscious Policies and Procedures|
Since then, the City has increased its efforts in expanding supplier diversity throughout its purchasing and contracting mechanisms, and a cross-departmental workgroup was formed in 2015 to further accelerate and align these efforts. Recently adopted initiatives such as the newly implemented Target Market Program showcase some of the advances the City has made in supporting our diverse suppliers generally. The Target Market Program, launched in January 2017, is a race and gender neutral program that targets small businesses (and many of our women and minority owned firms fall into this small business category), and allows qualified small businesses in the 13-county metro to compete alongside other similarly situated small businesses for City contracts up to $100,000. More information, including the program's enrollment form, can be found on the City's Target Market webpage.
The City of Minneapolis is one of eight state and local government entities working collaboratively on the new 2017 Minnesota Joint Disparity Study being coordinated by the Minnesota Department of Administration.
2016 Minneapolis Resident Survey
View 2016 Resident Survey results (on Neighborhood and Community Relations Department webpage)
About the Resident Survey
- Measure satisfaction with City services and perceptions about key quality of life indicators
- Gather information on priorities, which will inform the citywide strategic planning/goal setting process as well as departments' business planning efforts
- Gauge the need for services, residents' expectations regarding service levels and people's willingness to pay for the service or any enhancements
- Determine how people get information about City services
Information collected from surveys is used to compare with the previous survey results and helps track City departments’ performance.
The Minneapolis Resident Survey is a key way the City engages people in City government. The City conducts surveys of its residents on a regular basis to get their perspectives about the quality of service the City provides. The City uses results from the survey to:
Blueprint for Equitable Engagement dashboard
View Blueprint for Equitable Engagement dashboard (on Neighborhood and Community Relations Department webpage)
About the Blueprint for Equitable Engagement
The Blueprint for Equitable Engagement was adopted by the City Council in May 2016 and is a five year plan to ensure an innovative and equitable engagement system for the City of Minneapolis. The Neighborhood and Community Relations Department uses the plan as a roadmap to better achieve the department’s mission, “Engaging Communities for a Better Minneapolis” and the City’s One Minneapolis goal, “Disparities are eliminated so all Minneapolis residents can participate and prosper”.
The Blueprint includes five multi-pronged strategies for promoting and increasing participation, and relies on a data-driven approach to track progress toward this goal. The Blueprint Dashboard is the result of this data driven approach and highlights the accomplishments of some of NCR’s key projects and programs. The data is used to measure the department’s progress on the five blueprint strategies, while also identifying areas of opportunity.
Equal Employment Opportunity report
View Equal Employment Opportunity report (on Human Resources Department webpage)
About the Equal Employment Opportunity report
Since 1983, City of Minneapolis ordinance has required the development of an equal employment opportunity (aka affirmative action) report, which includes action-oriented goals and timetables for the hiring, promoting, and retention of minorities, women, and persons who are handicapped. The current Equal Employment Opportunity (EEO) Report, for the period from January 1, 2014 to December 31, 2015, is available above. This report measures the current state of our progress toward having a city workforce that is more reflective of the community we serve.
Last updated Mar 8, 2019