Office of Emergency Management

25 37th Avenue NE
Minneapolis, MN 55421

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Minneapolis Office of Emergency Management

The Office of Emergency Management’s mission is to build, sustain and improve our community’s capability to mitigate against, prepare for, respond to and recover from threatened or actual disasters, whether natural or man-made and acts of terrorism. This mission, in turn, serves the City Goals of "Living Well: Minneapolis is safe and livable …" and "A City that works: City Government that runs well and connects to the community it serves."

The City’s emergency readiness planning efforts focus on all hazards: weather-related disasters, terrorism, and disease outbreaks. Emergency preparedness requires strong partnerships with other local, state and federal agencies. These partnerships are essential to ensuring that we have the resources we need to handle such an emergency, it is important to realize that all of us – our residents, businesses and nonprofit agencies – play a part in being prepared and vigilant.

This site will provide you with resources that will keep you both informed and prepared if we are faced with an emergency situation. Here is some basic information that you and your family can use to prepare for an emergency: 

Flooding and Flood Insurance

Anyone can be financially vulnerable to floods. Owners in high-risk flood areas are required to have flood insurance, but residents and business owners outside high-risk areas can also purchase flood insurance and may be eligible for lower-cost Preferred Risk Policies.

Purchasing flood insurance is the most powerful action people can take to mitigate the financial risk of flood before – and recover after – a flood event. Flood insurance is both a mitigation and recovery tool. A common misconception is that homeowners’ policies cover flood damage. In fact, most homeowner and business multi-peril policies do not cover flooding. Federal disaster assistance also does not always pay for flood damage. 

Fortunately, property owners in Minneapolis can purchase affordable protection to insure against flood losses. Minneapolis participates in the National Flood Insurance Program (NFIP), which since 1978 has paid nearly $52.5 billion in flood-insurance claims that have helped hundreds of thousands of families and businesses recover from flood events.

What’s covered? Flood insurance generally covers physical damage to buildings or personal possessions, if the damage is caused by a flood. For example, damage caused by a sewer backup is covered, if the backup is the result of flooding.  

Is there a waiting period? In general, a flood-insurance policy does not take effect until 30 days after the purchase. However, if a policy is purchased in connection with making, increasing, extending, or renewing a loan, there is no waiting period.  

How do I get flood insurance? To purchase flood insurance, homeowners, renters, and business owners in Minneapolis should speak to their insurance agent or call the NFIP Call Center at 1-800-427-4661.  

Is there more information?

Severe Weather Preparedness

Severe weather (including winter storms, lighting storms and straight line winds) presents an ever present risk of damage and injury to the community. The impacts of winter storms, tornados, straight-line winds, increased rain and flooding will include property damage and injuries to the residents of Minneapolis as well as power and communications outages. 

Meteorological Hazards Weather Fact Sheets

We encourage citizens  to understand the hazards in their community and to be prepared should a hazard impact the City of Minneapolis.

How You Can Help

Become a Community Emergency Response Team (CERT) member: The CERT program
educates people about disaster preparedness for hazards that may impact our community. This valuable course is offered by the City of Minneapolis and is designed to help you protect yourself, your family, your neighbors and your neighborhood in an emergency situation.

Give blood. Blood donations are needed year around. Please call the Memorial Blood Centers of Minnesota or the American Red Cross in advance to schedule a time for your blood donation.

Make a Donation. The American Red Cross helps people free of charge when an emergency or disaster devastates a community. Click here for more information on how to make a donation to this effort.

Personal Preparedness

FBI Tip Line

Have a tip or information you regarding suspicious or terrorist activity? Contact the

More information

Last updated Oct 17, 2019



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TTY users can call 612-673-2157 or 612-673-2626.

Para asistencia 612-673-2700, Yog xav tau kev pab, hu 612-637-2800, Hadii aad Caawimaad u baahantahay 612-673-3500. 

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