Information Technology

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Fix-It Tech Events: A more detailed look

image-Fix-It Tech 2016 Year in Review

Fix-It Tech 2016 Year in Review 

David Zemler of Takoda Institute and the Fix-It Tech Core team compiled our 2016 data and put together this fabulous summary.  Thanks, David!

Prior Event Listing and Highlights

Eco Experience with ReUSE MN at the Minnesota State Fair

Thursday, August 24, 5:30 - 7:30 p.m.
Minnesota Pollution Control Agency - Eco Experience Building

Habitat for Humanity

Tuesday, August 22, 5:00 - 8:00 p.m.
1954 University Avenue W, St. Paul, MN 55104

A special event for the National Digital Inclusion Alliance - 2017 Net Inclusion conference!

Digital Inclusion Tour Stop at the University of Minnesota Technology Empowerment Center
Tuesday, May 16, 8:30 - 9:30 a.m.

NDIA Conference - Fix-It Tech Lightening Round Presentation by Richard Balderrama
Tuesday, May 16, 1:00 p.m.
Central Library, St. Paul

Worn Wear Tour at University of Minnesota

Wednesday, April 5, 10:00 a.m. - 4:00 p.m.
300 Washington Avenue SE, Minneapolis, MN 55455
Facebook Event

Takoda Institute - American Indian OIC

Cyber security discussion with Takoda students and other highlights
Friday, March 10, 1:00 p.m.— 5:00 p.m.
1845 E. Franklin Ave, Minneapolis, MN 55404

Hennepin County Library - Hosmer in South Minneapolis

February Highlights - Takoda and Worn Wear are Next
Saturday, February 18, 9:00 a.m.— 1:00 p.m.
347 E 36th Street, Minneapolis, MN 55408

Neighborhood House - Wellstone Center

Event Highlights and Upcoming Events
Saturday, January 28, 11:00 a.m. - 3:00 p.m.
179 Robie St E, Saint Paul, MN 55107

Technology Empowerment Center - UROC/University of Minnesota

University of Minnesota Technology Empowerment Center team continues its community outreach and tech ed with another Fix-It Tech event.

Fix-It Tech U of M Team Photo

Fix-It Tech Wraps Up Year 2 - St. Paul is next...
Saturday, November 19, 10:00 a.m. - 2:00 p.m.
2001 Plymouth Avenue North, Minneapolis, MN, 55411

Winners in Brooklyn Park

Winners Event and IT Career & Training Expos
Saturday, October 22, 10:00 a.m. - 2:00 p.m,
8433 W Broadway Ave, Brooklyn Park, MN
Fix-It Tech is able to expand to new locations with broader support from volunteers and community partners.

Van Cleve Recreation Center

Van Cleve Highlights and Brooklyn Park Prep
Saturday, September 24, 11:00 a.m. to 2:00 p.m.
901 15th Ave SE, 55414

Waite House - Pillsbury United Communities

Fix-It Tech - at Waite House and more!
Prep for July 30 and Planning Team Update
Saturday, July 30, 10:00 a.m. - 2:00 p.m.
2323 13th Ave S, 55404

Takoda Institute / American Indian OIC

Thanks to Takoda in May
Friday, May 20, 1:00 - 5:00 pm
1845 East Franklin Ave, Minneapolis, 55404

Twin Cities R!SE

Fix-It Tech on May 20, Thanks to Twin Cities RISE and to YOU!
Friday, April 22, 1:00 - 5:00 pm
1301 Bryant Ave N Minneapolis, 55411

Eastside Neighborhood Services

Saturday, March 12, 11:00 am - 2:00 pm
1700 Second Street NE Minneapolis, 55413

Little Earth and Eastside Highlights

Special event for Little Earth Residents and Communities

Thursday, February 25, 4:00 — 7:00 p.m.
Little Earth Youth Center, 2495 18th Avenue South, Minneapolis 55404

EMERGE Career and Technology Center

Emerge highlights and 2016 year in review
Friday, January 29, 1:00 - 4:00 p.m.
1834 Emerson Ave. N., Minneapolis 55411

Celebrating ONE FULL YEAR of Fix-It Tech Events!

Anniversary Summary - Feedback and Program Outcomes, July 2014 - November 2015

Zip Code Map shows where participants are coming from...all over the metro, and primarily from Minneapolis.



  • 10 Events
  • 427 Customers Served
  • 274 Tech Students and Volunteers Involved
         Image Fix-It Tech Partic by Zip Code               












Dignity Center - Hennepin Avenue United Methodist Church in collaboration with IT Ready

Saturday, November 21, 10:00 - 1:00
511 Groveland Ave, Minneapolis, 55403

At Hennepin Church we served 35 customers, and had over 55 volunteers involved. 


We all know how good it feels to be treated with dignity and respect, so these comments from grateful participants ring loud and clear.  The best thing was...

Volunteers and participants are asking more about the repair tools we use, well here is the list.  Special thanks to Takoda Institute instructors, PCs for People, and U of MN for compiling and expanding this list over the year, and to the volunteers for keeping the versions up to date on our USB drives for the events. 

TAKODA Institute of Higher Ed - American Indian OIC

Thursday, October 22, 2:30 - 6:30 p.m.
1845 East Franklin Ave, Minneapolis, 55404

Fix-It Tech Takoda Team Photo Oct 2015

It's great to see so many NEW volunteers and all those RETURNING to keep Fix-It Tech going strong. We served 23 customers which brings us to a total of 392 over the last year.

Here's what volunteers liked the most:

Fix-ItTechFeedback Image 

North Regional Library

Tuesday, September 29, 3:00 - 7:00 p.m.
1315 Lowry Avenue North, Minneapolis, 55411

Word has it that people LOVE the Minneapolis Fix-It Tech events and here's why they come in:

Word Image shows various reasons people attend, different repair issues

At the September event, we served 36 customers who brought in 41 devices, and wrapped up with about 65% of devices fixed.

Extending the reach -- Partners and IT students connect with participants for follow up education appointments. U of M, TAKODA, and Bill Shy have led the way with this concept and here is what Elana from Heritage Park Community Center had to say: 

"The event was so helpful. We got three of the four laptops working and I was able to set up additional times with one of the volunteers who needs to do community service hours for his school! That is exactly what I needed." ~Elana Dahlberg, Community Liaison Specialist, Urban Strategies

Victor and John from the IT Department are among 44 IT professionals, students and community volunteers helping with education and repairs, while Roger Hagedorn and Pat Nelson consult with participants and conduct Cyber Security workshops .

A technician volunteer works with a participant to repair computerA technician volunteer and participant smile as they work on computerFour people gather around laptop discussing cyber security  


See more highlights, photos and resources 

RESOURCE - MN Resource Center, Career Education Center

Friday, August 21, 10:00 a.m. - 2:00 p.m.
2438 27th Avenue S Minneapolis, 55406

Wow, that was our 7th Fix-It Tech event since November! And, if there's one thing that holds true through all of them - it's that our volunteers are incredible. It's so fun to see different people, groups, programs, etc. work, learn, and serve together. And what we're doing - it all adds up. Fix-It Tech has now served hundreds of residents throughout the greater Minneapolis community, but especially those living in North & South. Want to keep it going? We do!

At the August event, we served 43 customers who brought in 56 devices of all varieties, and wrapped up with about 70% of devices fixed.

Some feedback from Participants...

"Jeff and Eric were very helpful even though I arrived 15 mins before event was over. However their persistence to try and fix the Dell computer impressed me. Great assistance."

"I was ready to purchase another computer and found out by the amazing person that helped me that I just needed to do upgrades and updates and patience."

Event sign and looking into repair lab windowParticipant rings the bell - her laptop is fixed! Two volunteers smile in hallway, posing for photo at the event

Check out where our participants are coming from... They travel some distance, but most live in Minneapolis.

View full map (PDF)Fix-It Tech Participant by Zip Code Map

Overall, we have held 6 public events, served 290 customers, and we have a list of 175 volunteers and planning team members who have contributed so far.

That’s a total of 465 people involved dedicated to learn, share and build technology skills in Minneapolis!

EMERGE Career and Technology Center

Friday, June 26, 11:00 a.m. - 3:00 p.m.
1834 Emerson Ave N., Minneapolis, 55411

"I'm just always impressed by how nice and eager to help everyone is." -Fix-It Tech Participant

Special thanks to these three folks—Mike Kingbird, Justin Zack, and Scott Strehlow—for going above and beyond on Friday, staying well past the event end time, to fix a stubborn device. It means a lot, giving up precious Friday hours in the sun, to help out in such a way!

Participant outside of Emerge by the Fix-It Tech sandwich board side

U of M Urban Research and Outreach-Engagement Center (UROC)

Saturday, April 25, 10:00 a.m. - 1:30 p.m.
2001 Plymouth Ave N. Minneapolis, 55411

We had enough space and volunteers to set up 20 repair stations!  Once again, 55 community members were served.

Volunteer team photo at U of M

Participant feedback:

I learned...

Waite House – Pillsbury United Communities

Saturday, March 28, 10:00 a.m. - 2:00 p.m. 2015
2323 11th Ave. S., Minneapolis 55404

With our largest group of volunteers so far, 70 devices were worked on and 55 community members were served. The Fix-It rate was 67% and as always, customer satisfaction was overwhelmingly positive.

Volunteer team photo at Waite House

Feedback from Waite House Event

I really like how my consultant explained the minor details simply. The applause at the end made me feel great. I mean I just did not expect it. I looked around and everyone there felt like apart of my community. Community is made of those individuals that push me forward, encourage me to take the next step. I wish they could have seen how I felt inside. Keep up the good work!  ~ Participant

From participants on the best thing they learned:

Volunteer feedback

Fix-It events are the kind of non-traditional community outreach programs that I feel can have the largest impact. Thank you for making them happen and I look forward to the future events.  ~ Volunteer Tech Lead

 Oak Park Center – Pillsbury United Communities

Friday, February 27, 3:00 – 7:00 p.m. 2015
1701 Oak Park Ave N., Minneapolis 55411

Newspaper story in North News

Takoda Institute of Higher Education – American Indian OIC

Friday, January 30, 1:30 - 4:30 p.m. 2015
1845 East Franklin Ave, Minneapolis, 55404

U of M Urban Research and Outreach-Engagement Center (UROC)

Saturday, November 22, 10:00 a.m. – 2:00 p.m. 2014
2001 Plymouth Ave N. Minneapolis, 55411


Little Earth of United Tribes - The Program Pilot

Monday, July 28, 2014, 2:00 - 6:00 p.m.
2495 18th Ave. S. Minneapolis 55404

Working with our 2014 Urban Scholar, Erica Velez, along with Richard Balderrama at Takoda Institute's IT Program and Frank Downwind at Little of Earth of United Tribes, we tested the concept in the summer of 2014. Fix-It Tech is based on Hennepin County's successful Fix-It Clinics for household items. Nancy Lo kindly shared her framework which we adapted for this new technology-focused event. Volunteer partners included PCs for People, Unisys, and Free Geek. 

Fixing team at Little Earth  Close up of volunteer repairing a game controller  Shows room of people engaging in the repairs  

 Little Earth sign on Cedar Ave
Resource table in waiting area with Takoda Institute bannerEvent coordinators sitting behind the check in table smiling for photo  

 Fix-It Tech Schedule - Home Page



Last updated Aug 29, 2017



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