Information Technology

Flour Exchange Building
310 4th Ave South, Suite 400
Minneapolis, MN 55415

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Information Technology (IT)

The IT Department helps City of Minneapolis departments leverage technology to meet the City’s business needs to:  

Mission

Our mission is to deliver innovative, high quality, cost effective computing, networking, information management and business apps management services to City departments in support of their business goals and objectives. IT strives to be a valued partner in technology by providing innovative solutions to City needs, challenges and opportunities.

Business Lines

IT delivers service through four business lines:

  1. Computing: The City’s computing applications run on computers that require architecture, installation, configuration, administration (capacity management, security, performance management, etc.) and maintenance activities. IT accomplishes this through a managed services contract with Unisys.
  2. Information Management: The City’s computing applications make use of electronic data that requires databases to be architected, installed, configured, administered (capacity management, security, performance management, etc.) and maintained. IT accomplishes this through managed services contracts and staff.
  3. Networking: The City has deployed both commercial and in-house communications networks throughout the city to connect employees with their computing applications, each other, outside networks, and the Internet. Data, voice and video is transported through land line and wireless City networks. Devices supported include desk phones, cell phones, smart phones, tablets (such as the iPad), laptops, desktop PCs, etc. Communications networks require network electronics and those user devices to be architected, installed, configured, administered (capacity management, security, performance management, etc.) and maintained. IT accomplishes this through several telecommunications services contracts, managed services contracts and staff.
  4. Business Apps Management: Computer software systems and applications require project management, requirements gathering, business and technical architecture, installation, configuration, administration (capacity management, security, performance management, etc.) and maintenance activities. IT accomplishes this through several professional services contracts and staff.

Values

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Last updated Mar 4, 2017

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For reasonable accommodations or alternative formats, contact 311.
People who are deaf or hard of hearing can use a relay service to call 311 at 612-673-3000.
TTY users can call 612-673-2157 or 612-673-2626.

Para asistencia 612-673-2700, Yog xav tau kev pab, hu 612-637-2800, Hadii aad Caawimaad u baahantahay 612-673-3500. 

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