Residents give city high marks in 2016 Resident Survey
Minneapolis residents overall continue to rank the city as a good place to live according to the results of the 2016 Minneapolis Resident Survey; 92 percent of Minneapolis residents rate the city as a very good or good place to live. The 2016 Minneapolis Resident Survey was conducted by phone, mail and web and included surveys of 2,320 people over seven weeks ending in September 2016.
The City of Minneapolis regularly conducts these surveys to measure residents’ opinions about their quality of life, understand residents’ overall satisfaction with the City’s services and amenities, and determine residents’ need for new City services. The survey also gives residents the opportunity to provide feedback to government on what is working well and what areas need improvement, and to share their priorities for community planning and resource allocation.
The survey included a few questions from the 2012 survey for comparison but was mostly new to assess the City’s progress toward achieving its goals. The survey was redesigned from previous versions to better engage residents who are typically underrepresented in survey research.
Among the survey’s findings:
- Nearly all residents (88 percent) said they were satisfied (73 percent) or very satisfied (15 percent) with the overall quality of city services.
- Most respondents – 92 percent – gave the City positive ratings as a good place to live. This is consistent with trend data from the 2010 and 2012 Minneapolis surveys and comparable to ratings in similar cities around the country. However, there are notable differences between the survey results overall and results for specific groups based on location and demographic characteristics that indicate areas that the City could improve.
- Overall, most respondents reported feeling that the City of Minneapolis operates transparently and ethically, and that they are treated with respect and have a voice when interacting with the City. At the same time, fewer respondents reported feeling as though they could influence how decisions are made.
- Among City services, residents gave their highest satisfaction ratings to garbage collection services (93 percent were either satisfied or very satisfied), recycling and composting services (89 percent) and quality drinking water from the tap (88 percent) and food safety – restaurants, public events (87 percent). Although a majority of residents were satisfied or very satisfied with all City services, the services that received the lowest ratings were dealing with problem businesses (30 percent), responding to housing concerns (32 percent) and animal control and shelter (53 percent).
- When asked how they would rate the City of Minneapolis on its “lively, energetic downtown area,” 77 percent of respondents said “very good” and “good.”
- There are differences in ratings when sorted by race/ethnicity and residential community. Asian American and Hispanic/Latinx respondents, respondents whose households earn less than $35,000 a year, and respondents from Phillips are somewhat less likely to rate the city as a “very good” place to live. African-American and African-born respondents and respondents from Camden are much less likely to rate the city as “very good.”
The survey was conducted by Wilder Research.
The full set of survey results is available on the City’s website.
Published Feb 9, 2017