Computer memory upgrade under way as City prepares for transition to Windows 7

Information Technology’s effort to upgrade the memory capability of 482 City computers is well under way. As of Oct. 31, IT had completed 221 upgrades and is now moving to the next 117 computers, many of which are in Police, Public Works and Finance Departments.

The upgrades are needed to prepare for the City’s 2013 move to the Windows 7 operating system, a system that requires that each machine have at least 2 gig of memory. To prepare for the transition, IT staff audited the records for the City’s more than 3,000 computers and identified 482 desktops and laptops which aren’t scheduled to be refreshed in 2013 or don’t have enough memory to support Windows 7.

IT will email employees with computers in need of an upgrade to let them know that a staff member will be stopping by their workstation to install the additional memory. The computer user must be on hand during the 20-minute upgrade process to ensure no programs or documents are lost during the installation.

Once this second group of computers is upgraded, IT staff will finish the remaining upgrades in December.

The machines needing extra memory are not concentrated in any particular department, so the upgrade is being done on a computer-by-computer basis. To see if your computer is one of the machines needing a memory boost, visit http://citytalk/it/help/WCMS1P-099006 and click on the November list. You will be able to do a search through the Excel document for your name. 

The goal is to complete the memory installations by the end of 2012 so that the City is ready to begin the department-by-department transition to Windows 7 in early 2013. The City needs to transition to the Windows 7 operating system because it takes many months to complete an operating system upgrade, and the City needs to prepare for the time when the current XP operating system will no longer be supported. Once the transition to Windows 7 is made, City computer users should not see any difference in how they use individual applications such as Word or Excel. The change will be more evident in the look and feel of your desktop, and how you locate your web browser, My Computer or other programs.


Published Nov 7, 2012



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