Studies highlight how downtown staff works, how workspaces can better support them
Recent studies of the City’s downtown workspaces revealed that employees who work downtown are highly collaborative, and they desire work environments that allow them to make more effective use of their time. The studies were the initial steps of a long-term project aimed at using downtown workplaces more effectively. Finance and Property Services will use the information gained from the studies to develop a real estate strategy for the City’s aging downtown buildings.
Among other findings in the studies:
- Employees lose significant productivity traveling between meetings and trying to book meeting rooms.
- Most meetings are with small groups of employees; more and varied small-meeting and collaborative workspaces are needed.
- Employees desire enhanced meeting room technology, such as phones, projectors and smartboards.
- There are more bookshelves and storage cabinets than needed, and more electronic file storage capacity is desired.
In addition, downtown employees expressed dissatisfaction in their workspaces’ physical comfort (furniture, air temperature and air quality), access to daylight, floor plan layout, collaborative spaces, noise, privacy and aesthetics.
About the studies
These findings are based on two ways of gathering information:
- In February, some downtown employees were asked to participate in an anonymous online survey about their current and future workspace needs and wants. The survey had a 35 percent response rate. Thank you to everyone who took the time to complete the survey.
- In addition, observers studied the Crown Roller Mill Building, City Hall, the City of Lakes Building and the Public Service Center for a week.
Published Apr 21, 2015