City leaders thank 911 staff and responders following City Hall fire

Mayor Betsy Hodges, City Council President Barbara Johnson and City Coordinator Spencer Cronk expressed their extreme gratitude last week to the 911 call center staff who worked through extraordinary circumstances when a fire broke out near the call center in City Hall. They also thanked the firefighters, police officers and Municipal Building Commission staff who helped in the response.

“We were reminded of how dedicated and selfless City employees are in their service to the public,” said Mayor Hodges. “Minneapolis 911 staff went above and beyond to provide critical emergency services to our residents, even as smoke filled parts of the 911 center. They acted with cool heads and an extraordinary dedication to our residents. Every day, they are heroes to people in need of help, and they proved that again today.”

“It’s hard for most of us to imagine staying at our posts in a situation like that, but for our 911 staff, tackling difficult situations is second nature,” said City Council President Barbara Johnson. “Their bravery is a credit to everyone who dedicates themselves to public service. I would also like to thank the emergency responders who moved swiftly to get things back to normal as quickly as possible. We know there is a lot of work ahead for the people in the Police Department and at the Municipal Building Commission, and they have our support as they work to repair the damage.”

“It was a difficult morning for the 911 center and the Police Department, and they have my thanks for doing their jobs extremely well in very tough circumstances,” said City Coordinator Spencer Cronk. “The 911 center had backup procedures in place, and those worked well. Their preparation and calm proves that we have a team that is dedicated to the public they serve.”

National Public Safety Telecommunications Week

The City Hall fire occurred during National Public Safety Telecommunications Week, which provides an opportunity to recognize the behind-the-scenes work the City’s 911 employees perform to ensure people who need help get prompt emergency assistance. Minneapolis 911 used the spotlight provided by National Public Safety Telecommunications Week to remind folks about the importance of 911 and raising awareness of what to do and what not to do when calling to report an emergency. Learn more.

Published Apr 21, 2015

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