Co-STAR Award

Beth Cousins, Otto Doll, Gina Filigenzi, Janis Lajon and Jeff Miller
Information Technology (IT) and Human Resources departments

HR Manager Bill Champa nominated this team for its success at increasing the diversity of employees in the Information Technology Department.

“The IT Department stopped outsourcing its IT Service Desk and Deskside Support services last year. The mission: To bring the services in-house to more quickly and easily resolve employees’ technology issues to get them back to work faster.

“Bringing the services in-house meant the department had approximately 30 new positions to fill. With an eye on equity, IT and Human Resources set out to hire a qualified, diverse workforce. 

“A creative and thorough recruitment, selection and onboarding process allowed IT to hire and retain qualified, diverse employees, increasing people of color in the department from 12 percent on Feb. 1, 2015, to more than 27 percent today. This statistic outpaces national averages in the field.

“This team’s effort helps the City change the face of our workforce to better reflect the community we serve and make progress toward our goal of One Minneapolis.”

Published Feb 23, 2016

QUICK LINKS

Home

Contact us

Email updates

Find a service

About this site

For employees

Accessibility:
For reasonable accommodations or alternative formats, contact 311.
People who are deaf or hard of hearing can use a relay service to call 311 at 612-673-3000.
TTY users can call 612-673-2157 or 612-673-2626.

Para asistencia 612-673-2700, Yog xav tau kev pab, hu 612-637-2800, Hadii aad Caawimaad u baahantahay 612-673-3500. 

CONNECT

311 call center

TTY relay service

 

facebook25x25 twitter25x25 youtube25x25 Minneapolis311icon logo tv 14 footer icon image linkedin_32x32




mpls-logo-white120