Colette Aburime, Darcie Bisset, Monique Cuff, Rebecca Hardel, Jill Petty and Bryan Seboe
Public Works and Human Resources

HR manager Bill Champa nominated this team for partnering to refine and improve the recruitment, selection and hiring process for open service worker positions to attract and retain a qualified, diverse workforce.

“Internal process improvements: Public Works worked with Human Resources and the appropriate unions. The job requirements were closely reviewed to remove any artificial barriers. A new trainee program for Public Works service workers was created to attract individuals who may not have met the minimum qualifications for a service worker but had the interest in gaining the necessary skills.

“Trainee program: To help attract and then develop those hired into the trainee program, a CDL Class B driver training program was developed in partnership with Dakota County Technical College to help trainees achieve this license. A General Laborers Training Program was created in partnership with the Laborers Union, and a new trainee evaluation was created for supervisors to assess trainees' progress at 30, 60, 90 and 120 days of employment.

“Recruitment: Extensive outreach efforts were planned and carried out including 12 information sessions in the community (Emerge, Central Library, American Indian OIC, Midtown Exchange, Minneapolis Urban League, etc.); documents were translated into Hmong, Spanish and Somali; radio advertisements occurred on KMOJ and Radio Rey (in both English and Spanish); social media was used; standard postings were made on the City website and CityTalk; six job fairs were attended including Minneapolis North Workforce Center and Construction Hiring Connection; and community partnerships were formed/continued including with Women Wear Hard Hats Too at Summit Academy OIC and the American Indian Workforce Center.

“Changes were made to be more flexible and attract a greater candidate pool. Outreach efforts were timed in advance to coordinate with a 30-day application process rather than 14 days, which had previously been the norm. As a result of these efforts, applications received were three times the number received in 2013 (from 245 to 735). Applications received from people of color were nearly six times the number received in 2013 (56 to 334).

“Hiring results: As a result of these efforts, 23 Public Works service workers and 18 service worker trainees were hired. More than 50 percent of the 41 employees are people of color and more than 12 percent are women.”

Published Apr 19, 2016

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