City gears up for launch of ELMS in October
Hundreds of City employees are busy preparing for the launch of a new software system that will enhance online access to information, reduce the need to circulate paper, improve customer service and make it easier to collaborate across the City.
The Enterprise Land Management System (ELMS) goes live in October. In the coming months, please be patient with your colleagues in these departments as they test and train for ELMs:
ELMS brings together multiple technologies including permitting, licensing, inspections and plan review. It replaces several outdated, unsupported, inefficient systems at the City, including KIVA (the permitting, licensing and inspections system) and Digital Health (the health inspections system).
ELMS will integrate with several other City systems, providing an enterprise view of land-related information and improving collaboration and data-sharing. Data that formerly appeared in only one place at a time will now be simultaneously available to all staff needing the information.
ELMS comes with a number of other benefits:
- Reduces the public’s need to come to City counters for in-person service by providing online access to information.
- Improves customer satisfaction by developing standardized and repeatable business processes.
- Speeds up workflows by allowing users to access information simultaneously.
- Circulates fewer paper copies and requires less data entry.
- Automates many manual processes.
- Provides access to real-time information and enhanced online licensing, permitting and submitting plans.
- Improves data accuracy.
- Consolidates data.
- Enhances the ability for mobile inspections.
Learn more about ELMS on the new ELMS SharePoint site (you may need to log in with your City email address).
Published Sep 6, 2016