City completes 2016 resident survey

The City completed its 2016 resident survey, which was aimed at measuring residents’ perceptions about their quality of life, understanding their overall satisfaction with City services and amenities, and determining their needs for new City programs and services. The Neighborhood and Community Relations Department worked with Wilder Research to redesign and conduct the survey.  

The survey results show that 92 percent of respondents rate Minneapolis as a “very good” or “good” place to live, while 88 percent stated they are “very satisfied” or “satisfied” with City services, departments and amenities overall. However, results also show notable differences between responses based on location and demographic characteristics. These differences will help identify focus areas while the City works toward its goals of ensuring all residents are safe and healthy and have equitable opportunities for success and happiness.

The survey was mailed to 11,000 randomly selected households including representative samples of adults from each of the 11 planning districts across the city. Residents could complete the survey online, over the phone or by filling out a paper copy. Phone numbers for Wilder’s staff of Spanish, Somali and Hmong speakers were also provided with all survey mailings, and additional door-to-door outreach was done to increase participation in communities that had completed the survey at a lower rate. Multicultural staff also contacted the sampled addresses where there were Latino-, Somali- or Hmong-sounding surnames to see if anyone in the household would be interested in completing the survey and to offer language assistance as needed.

View the report.

Published Jan 12, 2017



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