Beware of scammers calling to get into your computer

Scammers have called City employees to try to gain remote access to their computers to install malware. Be wary of calls from the phone number 855-683-5473 or of callers claiming to be from Microsoft or Omnitech, a fictional company supposedly contracted with Microsoft to provide support services.

In the typical phone call, a scammer claims to want to free an employee's computer of some issue — a virus or other infection or expired license — but the real goal is to convince the employee to let the caller connect to the City computer remotely to “fix” the issue. Instead, the scammers install malware to control the computers for their own purposes.

Don’t fall for this scam: Microsoft and other companies do not know what software is installed on your computer and will not call you. Here at the City, only the Information Technology Department knows what’s on your computer and how best to resolve any issues that might arise.

IT cannot block outside callers to prevent this problem, so the only solution is to build employee awareness. Please share this information with your coworkers.

Published Mar 22, 2017

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