Co-STAR Awards

Co-STARS are awarded to outstanding teams of employees. The Co-STAR winners are:

William Dougherty, Yigliola Malca and John DeMars
Water Treatment and Distribution Services, Public Works

Principal Professional Engineer Marie Asgian, Water Plant Operations Superintendent Annika Bankston and Special Projects and Business Support Manager Danette McCulley nominated the team for implementing new software that allows the City to strategically manage and maintain the City infrastructure that provides high quality drinking water to Minneapolis residents and businesses:

“This year, the Water Treatment and Distribution Services Division, Surface Water and Sewers Division, and Property Services Division went ‘go-live’ with Maximo 7.6 – a computerized maintenance management system. The successful implementation of this project is, in good part, due to the efforts of Bill Dougherty, John DeMars and Yigliola Malca. The implementation required enterprise-wide decision making and processes to make the system cross-functional for the diverse groups. DeMars, Dougherty and Malca provided critical guidance and led the business process documentation efforts for the implementation across the enterprise from its March 2013 project inception (defining business process work flows, determining feature classes and development of asset hierarchies) to its February 2017 project completion (training dozens of end users and performing quality control and guidance to all staff as they perform new or revised roles).

“Matt Brink, Public Works’ project manager for the Maximo implementation, offered the following comments on the team:

‘Without their dedication and enthusiasm, this project would not have been able to get to where it is today. There were others who put in extra effort for this project but none to the level that these three did. This team made the robot walk. Thanks for all your hard work and dedication to this project.’

“DeMars, Dougherty and Malca understood the importance of the Maximo tool and worked to ensure it was fully functional to enable best practices with respect to near-term maintenance work management while also collecting the data needed to manage the asset life-cycle costs of City infrastructure. This data enables the Water Treatment and Distribution Services Division to strategically manage its assets, do the right amount of maintenance at the right times and ensure sound financial decisions to invest in City infrastructure that provides high quality drinking water to Minneapolis residents and businesses for decades to come. This implementation ties to the City goal and strategic direction: A City that Works — City operations are efficient, effective, results driven and customer focused.

“For optimal use of Maximo across the enterprise, data sets were integrated into a shared data structure. DeMars worked industriously to ensure the functionality and accuracy of the location hierarchies and asset attribute information for the facility-based assets of Water Treatment and Distribution Services and Property Services. Similarly, Dougherty and Malca’s work ensured the functionality and accuracy for work processes, asset attributes and GIS-interface functionality benefitting both Water Treatment and Distribution Services and Surface Water and Sewers for their linear assets.

“DeMars, Dougherty and Malca worked diligently for four years to make the implementation of Maximo a success. They put in many long days and worked weekends to review workflows, prepare data, perform quality assurance and work with the consultant and the City’s IT Department across division/departmental lines to meet project milestones. The hundreds of extra hours these three individuals put in to make the Maximo application viable for all users was an extraordinary contribution.”

Published Apr 18, 2017

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