Be safe with fireworks, keep 911 open for emergencies

Fourth of July fireworks are part of Independence Day celebrations, and the noise complaints and safety issues they can generate lead to high call volumes at 911 call centers across the country. The City wants to make sure folks stay safe during “fireworks season” and know what to do if they have fireworks-related complaints.

Fireworks safety

What’s legal, what’s not

When to call 911

For fireworks-related issues that pose life safety threats or fire hazards, residents should call 911, and police, fire or medical help will be dispatched. 

Examples of calls that should go to 911 include: 

Make noise reports online

Reducing the number of noise complaints to 911 will allow emergency calls to be answered as quickly as possible. On a typical Fourth of July evening, Minneapolis 911 receives hundreds of calls per hour, most of which are related to fireworks noise complaints. On a normal day, Minneapolis 911 will receive fewer than 100 calls per hour. Because of the volume, police officers cannot be dispatched to each fireworks noise incident around the Fourth of July but calls will be prioritized to ensure public safety.

Instead of calling 911 for Fourth of July noise reports, people are asked to make noise reports online; the reports will be reviewed during normal business hours. Noise reports may also be made through the 311 mobile app or by calling 311. Although Minneapolis 311 is closed July 4, the mobile application can be used any time to make a report. City staff will review the complaint during normal business hours when offices open again and may follow up with the property owner the complaint references.

For more fireworks safety tips visit http://www.fireworkssafety.org/safety-tips.

 

 

Published Jun 27, 2017

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