Shining STAR Awards


Shining STARs are awarded to employees for their positive influence in the workplace. The Shining STAR winner is: 

Georganne Rogde, solid waste aide
Solid Waste and Recycling, Public Works

Solid Waste and Recycling Customer Service Representative Dierdrea Workcuff nominated Rogde for doing an exceptional job processing orders for repair, replacement and delivery of garbage, recycling and organics carts.

“Georganne has been in her current position for about nine months. The Solid Waste & Recycling Department receives hundreds of requests per week for cart issues. Georganne has worked tirelessly to keep up with requests from the customer service representatives to process cart work orders. She always has been very positive and worked quickly to get emergency requests done. For being so new to this job she has been a Shining Star to those who work with her and for the city residents who have City of Minneapolis garbage service. 

“Productivity of the processing cart work orders has significantly improved because she diligently keeps on top of things and makes cart issues in this department run smoothly.

“Phase 2 of the city’s organics roll out ended in July/August of 2016. The organics program is a very important part of the city’s target of zero waste. Because the organics program is a relatively new citywide program its success depends on customer satisfaction with the carts being delivered and maintained successfully. Georganne has continued to make thousands of cart size adjustments and to make sure delivery of organics carts is easy and efficient process for the residents of the city.

“Her work has helped the Solid Waste & Recycling department achieve its mission of providing solid waste management services that result in a clean and livable city that is environmentally protective and cost efficient. Her job is one of the major factors that make the entire collection of garbage for the city, go as smoothly as possible because without the carts waste cannot be successfully picked up. She is responsible for making sure the repairs, delivery and exchange of carts is efficient and timely.”

 

Published Jul 25, 2017

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