Minneapolis Sewer Operations - Contact Information
Sewer Problems
Street Flooding Problems
Water Contamination
Construction and Permits
Street Maintenance
Sewer Problems
Problem Description | Who to Call | When to Call | Phone Number(s) |
Sewage backs up in your home through your toilet, tub or floor drain | Weekdays | (612) 673-5625
| |
To report a problem or suspected break in a sanitary sewer or storm drain structure | Weekdays After Hours | (612) 673-5625 (612) 490-5568 | |
To report problems with rats* in your home or the sewer system, sewer odors, or sink holes in the street | Weekdays After Hours | (612) 673-5625 (612) 490-5568 |
* Minneapolis Sewer Maintenance does not handle other kinds of pests
Street Flooding Problems
Problem Description | Who to Call | When to Call | Phone Number |
To report flooding or drainage problems on streets or in alleys | or Surface Water & Sewers Sewer Information | Weekdays After Hours: | (612) 673-5625 (612) 490-5568 (612) 673-2405 |
To get a catch basin (storm drain inlet) unplugged | Weekdays After Hours | (612) 673-5625 (612) 490-5568 | |
To get FEMA floodplain designation | Weekdays | (612) 673-5836 | |
To get storm or sanitary sewer information or flooding history for your area | Surface Water & Sewers Sewer Information | Weekdays | (612) 673-2405 |
Water Contamination
Problem Description | Who to Call | When to Call | Phone Number (s) |
To report illegal dumping of anything besides clean water into the storm drain system | Weekdays | (612) 673-3867 | |
To report suspected illicit discharge of industrial wastes to the storm drain system | Weekdays | (612) 673-3867 | |
To report accidental chemical spills on roadways | 911 or | 24 hours a day 7 days a week | 911 or (612) 673-5720 |
To report suspected water quality problems at lakes, streams or rivers | Weekdays | (612) 230-6400 | |
To report suspected water-borne illnesses or disease-causing contamination of surface or ground water | Minneapolis Environmental Health or Hennepin County Epidemiology Updates or Minnesota Department of Health, Acute Disease Investigation and Control Section | Weekdays | (612) 673-2170
(612) 543-5230
(612) 676-5414 |
To report problems with untidy garbage disposal | Weekdays | (612) 673-2917 | |
To report problems with animal waste on private property | Contact 311 by email | Weekdays | 311 or (612) 673-3000 |
To hear updates about possible beach closings | 24 hours a day 7 days a week | (612) 313-7713 |
Construction and Permits
Problem Description | Who to Call | When to Call | Phone Number (s) |
If you are in the planning stages of a project that requires an Erosion & Sediment Control Permit: | Paul Chellsen | Weekdays | (612) 673-2406 |
If you are in the planning stages of a project that requires a Stormwater Management Plan: | Paul Chellsen | Weekdays | (612) 673-2406 |
To report a construction site erosion control problem (dirt or sand from a construction site spilling onto the street and washing into a storm drain or body of water) | Weekdays | (612) 673-3867 | |
To get a permit for disconnection of roof rainleaders or area drains that are connected directly or indirectly to the sanitary sewer system | Weekdays | (612) 673-5899 | |
To get a permit for a utility connection to a City storm or sanitary main | Weekdays | (612) 673-2451 | |
To get information on a public storm drain project or sanitary sewer project in your area | Sewer Operations | Weekdays | (612) 673-5627 |
To get information on storm drain or sanitary sewer locations | Surface Water & Sewers – Sewer Information | Weekdays | (612) 673-2405 |
Street Maintenance
Problem Description | Who to Call | When to Call | Phone Number (s) |
To request street sweeping | 24 hours a day 7 days a week | (612) 673-5720 | |
To report any problem on streets or sidewalks, where you are unsure of the cause or the problem requires immediate action | 311 or
| 24 hours a day 7 days a week | 311 or (612) 673-3000 or (612) 673-5720 |
Last updated Jan. 29, 2013