Public Works

Solid Waste & Recycling

309 2nd Ave S., Room 210
Minneapolis, MN 55401-2281

Contact Information

Organics Carts

Minneapolis provides all customers who sign up to participate in the organics recycling program with an organics recycling cart(s). All organics must be contained inside of the cart, with lid closed. No other type organics recycling cart or container is allowed to be used. Organics are not collected from non-City organics carts.

There is no additional cost to participate in the organics recycling program.  Households with up to two dwelling units will be provided with a 32-gallon organics cart.  Households with more than two dwelling units will be provided with a 64-gallon organics cart. 

Households may request larger or additional organics carts by contacting Solid Waste & Recycling.

Your cart must be at the collection point, at the alley or curb line, by 6 a.m. on your collection day.

You are responsible if your cart is lost or damaged.

Each cart has a serial number and is assigned to a specific address. Do not move the cart from its assigned address.

Do not paint or alter the exterior of the cart.

To protect your cart from theft or vandalism, keep it inside your yard, fence or garage until you set it out for collection.

All of your organics must be contained inside your cart, and the lid must close.

Your cart must be clear of snow and ice in the winter. See Snow Shoveling.

Educational tags

Our crews use a green tag to educate you when something needs to be corrected with your organics recycling.  If you don’t understand the tag, please give our office a call at (612) 673-2917, and we can help. If necessary, you may also receive a letter by mail explaining the organics recycling problem.

Have organics that doesn’t fit in your organics cart?

See Extra Organics.

Our crews do watch and tag for extra organics. Customers that continually have extra organics that does not fit in the cart will be provided with a larger or additional organics cart.

If you have Curb Collection - Important Information

City ordinance requires that your garbage, recycling and organics carts be removed from the curb and placed behind the front line of your building by 7 a.m. the day after garbage collection. Carts not removed will be tagged and a notice will be mailed.

If compliance with City Ordinance is not met, then we will move your cart(s) to a location that is in accordance with City Ordinance.  You will be charged $12 per cart, on your utility bill, for each cart that is moved.

Want Another Cart?

If you wish to order another cart, please call Solid Waste & Recycling at (612) 673-2917. Before ordering another cart, consider reducing your waste. Read more about Reducing Waste.

Missing Cart

Each cart has a serial number and is assigned to a specific address. If your cart is missing, take a look in your alley to see if your cart was moved or placed at another house. If you find your cart at another location, go ahead and take it back.

If you are unsure of your cart’s serial number, or have a cart that doesn’t belong to you call Solid Waste & Recycling at (612) 673-2917.

Solid Waste & Recycling will remove green organics recycling carts from households who have placed items in their cart that are not compostable.  Carts may also be removed if the household does not regularly participate in the organics recycling program. 

Prior to cart removal one or more educational tags will be left on the organics cart, and a letter will be mailed to the property advising that contamination was found or the property was noted for non-participation.

When possible, a Cart Removal Notice will be left on the garbage cart when the organics cart is removed.

There are two options to have the organics cart returned:

  1. No cost: Wait three (3) months and call our office to request the cart be returned.
  2. For a fee: Call our office to have the cart returned before the three (3) month waiting period is over.  There is a $15 per cart fee to have the cart returned early.  This fee will be added to the City of Minneapolis Utility Bill.  The utility bill payer must complete a Utility Bill Charge Authorization form and submit it to our office before the cart will be returned.

Damaged or Broken Garbage Cart

Call the Solid Waste & Recycling office at (612) 673-2917 and our staff will assist you. We do have crews that repair wheels and lids. If repair isn't completed within one month, please give us a call back.

Clean Carts Help Us Serve You Better

Good cart and bin hygiene is not just for cosmetic purposes. Washing carts regularly prevents buildup of residues, which cause pieces of garbage, recyclables, organics, or bags to stick to the inside of the cart. This slows up the collection process. Also, a dirty cart is more likely to attract unwanted animals. Squirrels and raccoons are attracted to the strong smell of a dirty cart and can chew through the plastic sides.

Tips for Cleaning

Put a little soap or baking soda in the cart, put the cart on its side, turn on the hose, and spray out the dirt.

If a heavy hose is hard for you to handle, then just put a couple of scrub buckets full of soapy water in the cart, and swish the inside with your floor mop.

Report Stolen or Abused Carts

Garbage, recycling and organics carts are sometimes stolen, set on fire, or used by others. Taking a cart, setting a cart on fire, or using another resident's collection point is illegal. City Ordinance 225.10 states in part: "No person shall leave, throw, or deposit, or use or permit any other person to leave, place, throw, or deposit, any substances or materials of any kind at a city solid waste collection point…for city disposal when the substances or materials were generated at a location other than the residence."

If you see any illegal use of carts, anywhere in the City of Minneapolis, report this to Minneapolis 311 or our office at (612) 673-2917. Your call will remain anonymous, by request.

 

Last updated Nov 9, 2017

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For reasonable accommodations or alternative formats, contact 311.
People who are deaf or hard of hearing can use a relay service to call 311 at 612-673-3000.
TTY users can call 612-673-2157 or 612-673-2626.

Para asistencia 612-673-2700, Yog xav tau kev pab, hu 612-637-2800, Hadii aad Caawimaad u baahantahay 612-673-3500. 

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