How to Get a Voucher

Call Solid Waste & Recycling at (612) 673-2917 during our regular business hours: Monday – Friday from 8:00 a.m. to 4:30 p.m.

Tell us what you will be taking to the transfer station, as we need to confirm that the items you want to dispose of are accepted.

Let us know when you want to use the voucher as we issue vouchers for a specific week or Saturday.

Tuesday-Friday = Open hours *12:30 to 7:30 p.m.

Saturday Only = Open hours * 8:30 a.m. to 3:30 p.m.

The transfer site is closed Sunday, Monday and Holidays.

*Please plan for enough time to have your debris unloaded by the station’s closing time. Once you enter the transfer station, you must first weigh in, and then you may unload your items in certain locations(s) as directed by the station attendant. Once you have unloaded your items, return to the outbound scale to weigh out.

When you order a voucher you will be offered a confirmation number. Please keep this number handy when you use your voucher as it can help us locate your voucher in our system.

We do reserve the right to limit the number of vouchers that can be issued in a specific week or Saturday.

How Many Vouchers Can I Get?

Six clean-up vouchers per year, per property. Maximum of 2,000 lbs. per voucher.
Two tire vouchers per year, per property. Maximum of eight (8) tires per voucher.

How Much Will Voucher Cost Me? (Fees/Prices)

CUSTOMERS* (Meeting Requirements) FREE

No cost for the Voucher program if all requirements are followed:

You must be the current Utility bill payer. (i.e. your name is on the "water" bill).
You must have proper ID that matches the address on your Utility bill.
Your load must be less than 2,000 lbs.
You do not have more then two (2) appliances. (Includes: electronics, televisions, computers, mattress, box spring.)
You called and requested the voucher; it was approved and sent to the South Transfer Station.
The materials are from the address listed on the voucher. Additional fees can be added to your Utility bill if this program is abused.

No credit policy. Regardless of the weight of materials dropped off with your voucher, the voucher is considered used and there are no credits for unused weight. (Example: If your load is 1,000 lbs., you do not have that additional 1,000 lbs. for another day.)

CUSTOMERS* (Not Meeting Requirements)

If the above requirements are NOT followed, your costs:

$88.92/ton for all materials. The minimum charge is $35.57 for weights of 1 to 800 pounds.
Tires 17" or less cost $2.50 each. Tires 18" or more cost $3.00 each.
$20.00 each for appliances. (Includes: electronics, televisions, computers, mattress, box spring.)
$10.00 fee will be added if your load goes over maximum 2,000 lbs. Fee will be added to your Utility Bill.
$15.00 if you use multiple vouchers in the same drop off. (Allows you to have one load and use multiple vouchers.) For example, a truck with one load of 4,000 pounds of concrete can use two vouchers for a $15.00 fee. Fee will be added to your Utility Bill.
Additional fees can be added to your Utility Bill if this program is abused.

NON-CUSTOMERS OR COMMERCIAL HAULERS

South Transfer Station is open to the public, for a fee. Requirements:

A valid Drivers License or State issued ID. This must be left with the attendant while you drop off your load.
Payment by cash or check only.
All checks require matching ID.
$88.92/ton for all materials. The minimum charge is $35.57 for weights of 1 to 800 pounds.
Tires 17" or less cost $2.50 each. Tires 18" or more cost $3.00 each.
$20.00 each for appliances. (Includes: electronics, televisions, computers, mattress, box spring.)

Prices are subject to change.

*Customer means any person who currently owns a property in Minneapolis, and currently is the Utility bill payer. Being the owner of your property does not grant you rights to the vouchers unless you are paying and listed as the Utility Bill payer. If you are not the Utility Bill Payer, See Authorization Forms.

Voucher program is a special service to our customers only, and is included in your monthly fee. Abuse of this special service can result in additional costs to you, the taxpayer or utility bill payer.

Minneapolis Solid Waste & Recycling or the Management Company of the South Transfer Station has the right to refuse any load, at any time.

Last updated Sep. 27, 2012

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