Report Street Light Issues

Report the following issues online using the forms below and a customer service agent will address your concern.

  • Questions with an asterisk (*) are required.
  • You must provide an email address.
  • When you submit the form you will receive an email confirming your request.
  • The email will have the case number and an expected completion date for your request.

Street Light Trouble

Have you seen a street light that is out or flickering?

  • Street lights on wooden poles are maintained by Xcel Energy. If there is a problem with a street light on a wooden pole report it online at Xcel Energy or call 1-800-960-6235.
  • Service Level Goal: This issue may take 12 days to resolve.
  • Resolution: Once repairs or replacement is complete, the supervisor or his/her designee closes out the service request. If the service request has been referred to the City’s lighting contractor, the case will be closed upon transferring the work.

Note: Due to system maintenance, the link below will be unavailable between the hours of 9 a.m. and 4 p.m., Saturday, December 12, 2009.  Thank you for your patience.

Report Street Light Trouble


Request New Street Light

Do you know of a location where a street light could improve safety?

  • This form is for requesting a new street light.
  • Street lights can only be installed where the location meets the requirements of City Ordinance.
  • Service Level Goal: This issue may take 120 days to resolve.
  • Resolution:
  • Traffic & Parking Services will investigate and determine if a new light is appropriate.
  • The new street light must be approved by the City of Minneapolis Traffic Engineer, and the Minneapolis City Council, and the affected neighbors.

Note: Due to system maintenance, the link below will be unavailable between the hours of 9 a.m. and 4 p.m., Saturday, December 12, 2009.  Thank you for your patience.

Request a New Street Light