Sample Bill
Move your mouse over the bill statement. Click on a section to learn more about it.
- Account Information
- Contact Information
- Meter Information
- Account Activity
- Current Charges
- Total Amount Now Due
- Payment Due Date
- Pay Statement Stub
Account Information
- Customer – Person responsible for paying the bill
- Service – Address where service is provided
- Account – Please reference this number on any correspondence or when discussing the bill
- Bill Date – Date bill statement was printed
- Status – Shows billing status, i.e., Active, Final, etc.
Contact Information
- Customer Service – Time and days billing office open, phone numbers for water, sewer, solid waste & recycling
- Water Emergency – Phone number for 24 hour hotline for water emergency
Meter Information
- Meter Number(s) – Number stamped on meter
- Service Period From–To – Shows billing period for current charges.
- Meter Readings – Shows previous reading with reading code (whether it’s an ACT (actual), EST (estimated), CUS (customer provided), or PRO (prorated for period) reading and present reading with reading codes.
- Units Used – Number of consumption units used (748.5 gallons = 1 consumption unit)
- Description – Shows kind of meter in use
Account Activity — Shows:
- Previous balance that is due or a credit (CR),
- Adjustments for usage (based on activity previous to current bill date),
- Any payment received, and
- The balance forward to be added or credited with current charges to arrive at total amount now due.
Current Charges — Shows:
- Charges for water used during current billing period with number of units multiplied by current water charge.
- Fixed charge for both water and sewer based on meter size.
- Sewer charges:
- Residential (3 dwelling units or less) based on the average volume of water used during a four month period with meters read December 1st to March 31st.
- Other (Residential with more than 3 units and all other property types) based on water volume used.
- The Minnesota water testing fee.
- Solid waste charges with the recycling credit if you have signed up for recycling.Charges are based on the number of dwelling units from City inspection records. The cart disposal fee, and solid waste taxes and fees are listed here, too.
- Stormwater fees are charged based on property use and size.
- See About Your Bill Statement for more information.
Amount Due
Amount to be paid or credit due from the totals of the balance forward and the total current charges.
Payment Due Date
Amount to be paid or credit due from the totals of the balance forward and the total current charges.
Statement Stub
Please detach and return the statement stub with your payment. Make check payable to: Minneapolis Finance Department.
Stub also shows:
- Account Number and Service Address
- Billing Address – Customer mailing address
- Check box for address correction
- Space to enter Amount enclosed
Last updated Jan. 31, 2012