City to launch new permitting, licensing, inspection system in fall 2016
City employees are ramping up efforts to launch a new system next fall to manage permitting, licensing and inspections in Minneapolis. The Enterprise Land Management System, or ELMS, will combine and replace several unsupported and outdated systems currently in use at the City including:
- Kiva (the permitting, licensing and inspections system).
- Digital Health (the health inspections system).
Moving to the new system will take time with testing, training and rollout. Here’s the project timeline:
ELMS will improve collaboration and data-sharing among employees in Regulatory Services, Public Works, Health, Finance, and Community Planning and Economic Development. ELMS will integrate with multiple City systems including COMET, Enterprise Address System, Geographic Information Systems, Govern, Document Management and 311. The new technology will allow City employees who use it to do their jobs more efficiently in many ways including by:
- Providing simultaneous access to information that currently appears in only one place to one user at a time.
- Eliminating the need to circulate some paper copies and duplicate data entry.
- Giving inspectors mobile access to the system to manage on-site inspections more efficiently.
- Automating some tasks.
- Providing supervisors with more information to better manage their teams.
ELMS will provide a better experience for customers, too, including Minneapolis residents and business owners. The system will let them access more services online and reduce the need to come in. It will also standardize and streamline business processes to give them better customer service.
Published Sep 22, 2015