Performance Management and Innovation

We help the City innovate and transform residents’ lives.

What we do

How we help

As internal consultants, we identify problems and create strategies that lead to measurable results.

We do this by:

  • Using data to understand issues and drive new policy.
  • Engaging with the community.
  • Exploring what has worked before.
  • Creating techniques and spaces that lead to new ideas.
  • Organizing project and performance management.
Person in office using post-it notes


How we work

We collaborate with City departments, residents and community organizations.

We follow a four-step innovation delivery approach in our work:

  • Investigate the problem
  • Generate new ideas
  • Prepare to deliver
  • Deliver and adapt

Related resources

Contact us

Performance Management and Innovation


Public Service Center
250 S 4th St., Room 110B
Minneapolis, MN 55415