We may tow your vehicle for a number of reasons including
To lower the chances of your car being towed, be sure to follow
Vehicles can be released to the registered owner or a relative with the same last name. To have your vehicle released, you or a relative with the same last name must pay the fees and show the following information:
A licensed driver is required to drive the vehicle from the lot. You may also have the vehicle towed from the lot.
Someone other than the registered owner or a relative with the same last name may pick up the vehicle or remove property from it if they have a notarized statement from the registered owner that includes:
Notarized statements can be brought in person or faxed to the Impound Lot.
To pick up a rental vehicle, you must present the rental agreement and an ID or driver’s license that matches the name on the agreement. In some cases, the rental company has to fax an authorization letter with the name of the person who can pick up the vehicle. View the Impound Lot fax number
As of December 24, 2020, the Impound Lot has a faster service window (called the Fast Track Window). We offer this service window during Snow Emergencies days 2 & 3 only. It's at a different location than the Impound Lot.
The new Snow Emergency Fast Track System lets you pay fees online before going to the Impound Lot.
Visit the service window located in the lobby of Ramp A. Ramp A is located on the bus and near the light rail blue line.
Parking: If you drive in, please park at Ramp A or the Hawthorne Transportation Center. We'll validate your parking (Bring the ticket you pulled at the entrance).
| Standard tow charge | $138 |
|---|---|
| Daily storage rate | $18 per day (assessed at midnight) |
| Heavy-duty tow | $175 plus winch time at $45 per half-hour |
| Notification letter | $6 |
You can pay impound fees with:
We'll also issue any parking citations when we release a towed vehicle. You may pay these fines by mail in the envelope provided or at the Hennepin County Violations Bureau
If you have 5 or more unpaid parking citations, we will not release your vehicle until you pay all fines and present a letter from the Hennepin County Violations Bureau confirming you've done so.
If you have any citations in collections, you must pay those fines in person at the Minnesota Department of Revenue, then bring the receipts to the Hennepin County Violations Bureau and get a letter confirming you've paid all fines.
Minnesota Department of Revenue
Hennepin County Violations Bureau
Vehicles involved in a crime must be cleared of any police holds. For details on clearing a police hold, call the Minneapolis Impound Lot
We'll release impounded vehicles to repossessors who
We can not hold vehicles for repossessors. If the registered owner comes in first and meets the requirements for release explained in "Getting your vehicle back" above, they'll be allowed to take the vehicle.
Regular operating hours
8 a.m. – 10 p.m.
Monday – Saturday
9 a.m. – 5 p.m.
Sunday
Snow Emergency hours
Open 24 hours. On Day 3, plowing ends at 8 p.m. and we stay open until 1 a.m. (the next day). We then go back to our regular operating hours.
Closed on City holidays
Phone
See Impound Lot
Addresses
Ramp A - Business window in Ramp A lobby101 North 9th St.Minneapolis, MN 55403 Hawthorne Transportation Center (extra parking option)
Snow Emergency service window hours
8 a.m. – 10 p.m.
Open during day 2 and 3 of Snow Emergency only.
Closed during Day 1 of Snow Emergency and non-Snow Emergency days.
When the fast track window location is closed, go to Impound Lot directly instead.
