Contact 311

You can contact us to get non-emergency information or report a non-emergency issue. We're here to help.

Report an issue online

Use our site to report an issue or request City services.

Ways to contact us

Call 311

Use our automated call routing system to get answers 24 hours a day.

You can:

  • Connect in your preferred language.
  • Say a word or your phone's keypad to get answers to common questions.
  • Get connected to an agent trained to answer your question.

Get tips for using the automated system

Email 311

You can email us 24 hours a day, 7 days a week. We will respond Monday through Friday 7 a.m. to 7 p.m. 

Email Minneapolis 311

Download the 311 mobile app

You can report neighborhood issues on the 311 mobile app 24 hours a day.

Download for Android

Download for iPhone

Relay service

People who are deaf or hard of hearing can use a relay service to call 612-673-3000.

hands of two people at Customer service window

City of Minneapolis Service Center

Visit the Service Center when you need in-person services from the City.

Contact us

Minneapolis 311

Phone

311 or 612-673-3000

Relay service

612-673-3000

Hours

7 a.m. – 7 p.m.
Monday – Friday

See list of City holidays