Office of Public Service

We provide efficient and equitable services to all who live, work and play in the City of Minneapolis.
Heather Johnston
City Operations Officer
Contact the Office of Public Service

What we do

We ensure that people have access to the information they need and can connect with the City.

Departments that report directly to the City Operations Officer

Office of Public Service focus areas

two hands by document

Departments

Civil Rights

We enforce the laws of Minneapolis that protect and advance civil and human rights.

Public Works

We build, operate and maintain the public infrastructure and provide public services.

Racial Equity, Inclusion and Belonging

We are committed to fair and just opportunities and outcomes for all people.

Communications & Engagement Services

311 Service Center

We offer City information and services online, over the phone and in person.

Communications

We tell the stories of the City of Minneapolis government.

Intergovernmental Relations

We advocate for the City of Minneapolis with federal and state agencies and our partners.

Neighborhood & Community Relations

We connect the community to the City and the City to the community.

Development, Health & Livability

Arts & Cultural Affairs

We support artist entrepreneurs, creative businesses, and arts and cultural nonprofits.

Community Planning & Economic Development

We are a driving force for innovation, collaboration and sustainability in Minneapolis.

Health

We protect the environment, prevent disease and injury and promote healthy behaviors.

Minneapolis Convention Center

As the largest convention center in the Upper Midwest, we host many events and gatherings.

Regulatory Services

We are responsible for Animal Care & Control, Inspections Services and Traffic Control.

Internal Services

Assessing

We value, classify and manage tax programs for all properties in the City.

Finance & Property Services

We provide essential financial, resource and asset management services to the City.

Human Resources

We strive to attract, engage and retain the best workforce to serve our community.

Information Technology

We provide technology support and solutions for our city's leaders and departments.

Performance Management and Innovation

We help the City innovate and transform citizens’ lives.

Contact us

Office of Public Service

Phone

612-673-2032

Address

City Hall
350 Fifth St. S., Room 301M
Minneapolis, MN 55415

Office hours

8 a.m. – 4:30 p.m.
Monday – Friday