The 311 Department is the primary source of contact for the City. We provide a single access point for all non-emergency information and service requests.
We answer questions using our knowledge tools.
We start service requests for other departments to resolve.
When 311 can't resolve a customer request or issue, we connect the customer to an expert within the City who can.
311 is more than a phone number
There are many ways to contact 311. You can call, email, text or use our mobile app.
Click the round 311 Help button on the bottom right of any page of this website for ways to contact 311.
Minneapolis residents, businesses and visitors can contact 311 to:
Find out about City services
Report problems
Check the status of issues
Get other city-related information
311 customer feedback
How are we doing? Tell us about your experience with 311.
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