311

We are the remote access point for all non-emergency information and service requests.
Contact 311

311 call center open during Taste of Minnesota and Twin Cities Pride

Call 311 for non-emergency services on June 28 and June 29 10am-4pm, and July 5 and July 6 11:30am-5pm

Explore this section

What we do

We explain what our department does and when to contact 311.

311 help

There are various ways to get in touch with 311.

Ways to contact 311

There are many ways to contact 311. You can call, email, text or use our mobile app. 

Click the round 311 Help button on the bottom right of any page of this website for ways to contact 311.

Get help from 311

If you need immediate assistance, contact 911.

 

hands of two people at Customer service window

City of Minneapolis Service Center

Visit the Service Center when you need in-person services from the City.
See services we provide

Contact us

Minneapolis 311

Email Minneapolis 311

Phone

311 or 612-673-3000

TTY

612-263-6850

Hours

7 a.m. – 7 p.m.
Monday – Friday

See list of City holidays