When to call

Call us if you're experiencing an emergency.

When to call 911

Call 911 for anything that requires emergency services.

  • Call to report issues that require a police officer at the scene (for example: assaults, burglaries, kidnapping, domestic disputes)
  • Call to report a crime that is in progress
  • Call to report suspicious criminal activity that you witness (for example: sounds of shots fired, cries for help, if you see someone carrying items from a house)

If you need an ambulance or the Fire Department to respond, call 911 immediately!

Do not call your local police precinct if you need a response, all police dispatching is done through 911.

When not to call 911

  • Do not call for directions
  • Do not call for legal advice
  • Do not call for non-emergency information about animal control issues
  • Do not call to find out if someone is in jail. See Hennepin County Sheriff Jail Roster or call 612-348-5112.
  • Do not call if you do not need police, fire, or an ambulance to respond.

Report certain non-emergency crimes online or contact 311 if they have not just occurred.

911 Department

If you need Police, Fire or Medical to respond to your location, call 911.

For non-emergency crime reports or prior incidents that do not require a police response, call 311.

If you are outside of Minneapolis city limits, but need an immediate Minneapolis Police response, call 612-348-2345

Jenn Geiselhart

Community Outreach Supervisor

911 Department